18 February 2022
Beryl 8 Plus x DigiTech ASEAN Online Webinar: Deliver an Impressive Omni-Channel Customer Service Experience with 'Salesforce' by Beryl 8 Plus
In today’s digital world where customers are present in multiple online and offline channels, your business needs to be able to provide consistent customer service that is seamless across touchpoints and platforms, including instant messaging, voice interaction, and video. Explore the critical capabilities needed to provide an engaging omnichannel experience with highly responsive customer service.