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News and Insights

How Salesforce Service Cloud Enables Faster, Better Customer Service
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11 July 2022
How Salesforce Service Cloud Enables Faster, Better Customer Service
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How an integration strategy from MuleSoft can drive business outcomes.
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30 June 2022
How an integration strategy from MuleSoft can drive business outcomes.
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Why Listening is a key to empathy in Customer Experiences
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28 June 2022
Why Listening is a key to empathy in Customer Experiences
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5 Tips to Transform the Customer Experience for Agreements from DocuSign
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23 June 2022
5 Tips to Transform the Customer Experience for Agreements from DocuSign
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The Rise of CDP and Its Role in the Marketing Technology Stack
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21 June 2022
The Rise of CDP and Its Role in the Marketing Technology Stack
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3 BENEFITS OF REAL-TIME MONITORING IN THE CALL CENTER by GENESYS
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17 May 2022
3 BENEFITS OF REAL-TIME MONITORING IN THE CALL CENTER by GENESYS
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Everything You Always Wanted to Know about E-Signatures by DocuSign!
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10 May 2022
Everything You Always Wanted to Know about E-Signatures by DocuSign!
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4 Ways To Ensure Your Experience Metrics Stay Customer-Centric
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27 April 2022
4 Ways To Ensure Your Experience Metrics Stay Customer-Centric
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Customer service trends: 5 ways to delight customers and grow revenue in 2022
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19 April 2022
Customer service trends: 5 ways to delight customers and grow revenue in 2022
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